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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adam hayes

August 20, 2024

5  out of  5
rating by adam hayes
"Everyone in this office is great, but today Destiny went out of her way to get all my needs met. Her professionalism, and customer service is top notch. I was very frustrated and she remained very polite and helped me find what she needed from me. I highly recommend them for all your insurance needs."
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Heath Jones

August 1, 2024

5  out of  5
rating by Heath Jones
"Michael Hester's office is very trusted in my family. Angie has been an incredible help in understanding insurance rates and is always willing/available to help."
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William R. Fentress III

July 16, 2024

5  out of  5
rating by William R. Fentress III
"Top notch staff and great prices! You won't be disappointed."
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Lorin Fentress

July 15, 2024

5  out of  5
rating by Lorin Fentress
"Great office all around!"
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Big Money

July 11, 2024

1  out of  5
rating by Big Money
"Not good business, they are trying take 30somthing dollars away from me, and then try to take if off the next bill....I hate this place"
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Nika

June 27, 2024

5  out of  5
rating by Nika
"I have always had a pleasant experience with this agency. I used them for years! They are very prompt and willing to help with any inquiry. Would definitely recommend!"
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Linda Jenkins

January 25, 2024

5  out of  5
rating by Linda Jenkins
"Very knowledgeable and helpful. And Good pricing😊"
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Tommy Smith

January 21, 2024

2  out of  5
rating by Tommy Smith
"With the exception of Angela, my experiences have been mostly negative. Every time I call, I get the answering machine. My payment has continuously gone up even though I haven’t had any tickets or accidents in years. But when another driver hit me a few years ago, nobody offered to help me with a rental, or even asked if I was ok or tried to give me any advice. The only reason I’m still with them is because I’m on a multi car plan with my family. Angela has been helpful but she’s the only bright spot."
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Mark Sneddon

August 21, 2023

5  out of  5
rating by Mark Sneddon
"Angie provided an exceptional level of customer service - she has always taken great care of us and our insurance needs. No matter how busy she is, she always makes time for us and we don't have to tell her our name. She is well informed about our vehicles and homes and has seamlessly blended all of our insurance needs so that we have more than adequate coverage. She is a great asset to State Farm."
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Hannah M

August 14, 2023

5  out of  5
rating by Hannah M
"Angie A. at Michael Hester's office is the absolute best! She goes above and beyond every single time and I have grown to love her and this office like family. She deserves 10 stars in my book!! I have been with this office for almost 9 years and have not once had an issue that couldn't be resolved. Angie, Michael and the rest of their team are ALL a pleasure to work with and I always HIGHLY recommend this agency to everyone."
We responded:
"Thanks so much for taking the time to share your experience with us ! "
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Charles Straub

June 28, 2023

5  out of  5
rating by Charles Straub
"Destiny was a delight to work with, very knowledgeable. Went above and beyond for me. I would certainly work with her again."
We responded:
"Thank you Charles ! We appreciate your awesome rating very much! "
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Lisa Kelsey

June 15, 2023

5  out of  5
rating by Lisa Kelsey
"This office always goes above and beyond for me. They treat me like one of the family! Angela A. Is the bomb! How many of you feel like you have a friend in your insurance office?! This one will for sure!! Been with this office since 2006!! Same staff too!! Love them"
We responded:
"Thank you Lisa ! Your kind words and awesome review are greatly appreciated!"
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Me

May 4, 2023

5  out of  5
rating by Me
"Best Insurance company in SC. The Agent and his Staff work really hard to meet all the customers needs."
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Shannon Smith

April 27, 2023

4  out of  5
rating by Shannon Smith
"👍"
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Brian Hankin

April 4, 2023

5  out of  5
rating by Brian Hankin
"This agency is excellent. They’ve always been responsive, helpful and supportive. I truly feel that they are working on my behalf through the stressful claims process. Angie in particular is amazing. I wish that all agencies and insurance companies were as good as these folks."
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Chris Arflin

March 31, 2023

5  out of  5
rating by Chris Arflin
"Michael Hester and Angie are always a pleasure to work with. I highly recommend them for your insurance needs. They go above and beyond in customer service."
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SANDRENNA FRANKLIN

March 8, 2023

5  out of  5
rating by SANDRENNA FRANKLIN
"We love Angie like family. She has done everything in her power to make sure we continually have a good experience. They really are there for you."
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Marty Yannarella

February 19, 2023

5  out of  5
rating by Marty Yannarella
"I have been with State Farm Insurance since 1974 when I needed to purchase my own policy, right at 50 years now! For the first 37 years I had only one agent, the father of a high school classmate. Without a second thought, when I moved to SC I sought out another State Farm location. While there are literally dozens of agents between my house and this office, there was no contest! Michael has a team member named Angie who exemplifies professionalism, courtesy and compassion for her customers. You could not ask for a better agency to handle your insurance needs. I get calls weekly trying to get my business.....I'd rather pay a few dollars more than settle for second rate service!"
We responded:
"Marty, Thank you so much for sharing this with everyone, this really means a lot to us! Thank you also for your kind words about Angie, I will certainly pass them along to her. We appreciate your business and will always do our very best for you! Michael "
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celeste edge

February 9, 2023

5  out of  5
rating by celeste edge
"I have been with Michael Hester’s office since 2004. Angie A. Is always ready to help in any way she can and always a pleasure to talk to! She is amazing!! I highly recommend this office to anyone looking for personable service and great rates!"
We responded:
"Celeste, Thank you so much ! I agree with you about Angie, she is amazing, and I will be sure to pass this along to her. Michael "
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Anne Reid

January 24, 2023

5  out of  5
rating by Anne Reid
"I am brand new to South Carolina and decided to go with State Farm for my renters insurance. Angela helped me via email and was very quick to respond and made the process almost effortless for me. I recently needed auto-insurance as well and reached back out to her to see my options. Not only did she provide me the best quote out of all the competitors, she once again made the process practically effortless for me. I am very grateful for her and the amazing customer service. HIGHLY recommend!"
We responded:
"Welcome to SC Anne ! I appreciate your business and your kind words so very much! I shared this with Angie and it really made her day - Thank you ! "
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Megan Gymer

January 13, 2023

5  out of  5
rating by Megan Gymer
"Angie is absolutely amazing at her job! No matter how many question or how many times I have changed my mind she has always had a positive attitude and helped me through it all she’s gone above and beyond!"
We responded:
"Thanks so much for your kind words Megan! I'll be sure to pass this along to Angie as well."
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Eugene Parker

January 5, 2023

5  out of  5
rating by Eugene Parker
"I needed the information back in a timely matter and Angie Augsburger delivered it in a quick efficient matter."
We responded:
"Thank you so much Mr. Parker! "
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Rodney Wiley

December 9, 2022

5  out of  5
rating by Rodney Wiley
"I been with them for years they are very helpful answers all my emails & calls"
We responded:
"Thank you Rodney! We appreciate you very much. "
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Matthew Bailey

December 9, 2022

5  out of  5
rating by Matthew Bailey
"I've worked with Angie at Michael Hester's for years. She is always a pleasure to deal with, and the whole agency is customer focused. Highly recommend, just for the staff alone!"
We responded:
"Thank you Matt! Angie is a definite gem! Always good to hear, I'll be sure to pass along to her. "
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Stephen Hopkins

November 19, 2022

1  out of  5
rating by Stephen Hopkins
"I wouldn't recommend anybody doing business with state farm, particularly this office. If you want to overpay for home, auto or life insurance that state farm will do anything they can to not honor the coverage you've paid for, then this is the place. Honestly I have no idea how these thieves, because we'll call them what they are, sleep at night. You pay your premiums for 30+ years, cover everything from your business, home, cars, boats, life insurance etc, and these disgusting companies will do the bare minimum and less than that if they can the first time you need them."