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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Jenkins

January 25, 2024

5  out of  5 rating by Linda Jenkins
"Very knowledgeable and helpful. And Good pricing😊"
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Tommy Smith

January 21, 2024

2  out of  5 rating by Tommy Smith
"With the exception of Angela, my experiences have been mostly negative. Every time I call, I get the answering machine. My payment has continuously gone up even though I haven’t had any tickets or accidents in years. But when another driver hit me a few years ago, nobody offered to help me with a rental, or even asked if I was ok or tried to give me any advice. The only reason I’m still with them is because I’m on a multi car plan with my family. Angela has been helpful but she’s the only bright spot."
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Mark Sneddon

August 21, 2023

5  out of  5 rating by Mark Sneddon
"Angie provided an exceptional level of customer service - she has always taken great care of us and our insurance needs. No matter how busy she is, she always makes time for us and we don't have to tell her our name. She is well informed about our vehicles and homes and has seamlessly blended all of our insurance needs so that we have more than adequate coverage. She is a great asset to State Farm."
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Hannah M

August 14, 2023

5  out of  5 rating by Hannah M
"Angie A. at Michael Hester's office is the absolute best! She goes above and beyond every single time and I have grown to love her and this office like family. She deserves 10 stars in my book!! I have been with this office for almost 9 years and have not once had an issue that couldn't be resolved. Angie, Michael and the rest of their team are ALL a pleasure to work with and I always HIGHLY recommend this agency to everyone."
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Charles Straub

June 28, 2023

5  out of  5 rating by Charles Straub
"Destiny was a delight to work with, very knowledgeable. Went above and beyond for me. I would certainly work with her again."
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Lisa Kelsey

June 15, 2023

5  out of  5 rating by Lisa Kelsey
"This office always goes above and beyond for me. They treat me like one of the family! Angela A. Is the bomb! How many of you feel like you have a friend in your insurance office?! This one will for sure!! Been with this office since 2006!! Same staff too!! Love them"
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May 4, 2023

5  out of  5 rating by Me
"Best Insurance company in SC. The Agent and his Staff work really hard to meet all the customers needs."
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Shannon Smith

April 27, 2023

4  out of  5 rating by Shannon Smith
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Brian Hankin

April 4, 2023

5  out of  5 rating by Brian Hankin
"This agency is excellent. They’ve always been responsive, helpful and supportive. I truly feel that they are working on my behalf through the stressful claims process. Angie in particular is amazing. I wish that all agencies and insurance companies were as good as these folks."
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Chris Arflin

March 31, 2023

5  out of  5 rating by Chris Arflin
"Michael Hester and Angie are always a pleasure to work with. I highly recommend them for your insurance needs. They go above and beyond in customer service."


March 8, 2023

5  out of  5 rating by SANDRENNA FRANKLIN
"We love Angie like family. She has done everything in her power to make sure we continually have a good experience. They really are there for you."
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Marty Yannarella

February 19, 2023

5  out of  5 rating by Marty Yannarella
"I have been with State Farm Insurance since 1974 when I needed to purchase my own policy, right at 50 years now! For the first 37 years I had only one agent, the father of a high school classmate. Without a second thought, when I moved to SC I sought out another State Farm location. While there are literally dozens of agents between my house and this office, there was no contest! Michael has a team member named Angie who exemplifies professionalism, courtesy and compassion for her customers. You could not ask for a better agency to handle your insurance needs. I get calls weekly trying to get my business.....I'd rather pay a few dollars more than settle for second rate service!"
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celeste edge

February 9, 2023

5  out of  5 rating by celeste edge
"I have been with Michael Hester’s office since 2004. Angie A. Is always ready to help in any way she can and always a pleasure to talk to! She is amazing!! I highly recommend this office to anyone looking for personable service and great rates!"
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Anne Reid

January 24, 2023

5  out of  5 rating by Anne Reid
"I am brand new to South Carolina and decided to go with State Farm for my renters insurance. Angela helped me via email and was very quick to respond and made the process almost effortless for me. I recently needed auto-insurance as well and reached back out to her to see my options. Not only did she provide me the best quote out of all the competitors, she once again made the process practically effortless for me. I am very grateful for her and the amazing customer service. HIGHLY recommend!"
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Megan Gymer

January 13, 2023

5  out of  5 rating by Megan Gymer
"Angie is absolutely amazing at her job! No matter how many question or how many times I have changed my mind she has always had a positive attitude and helped me through it all she’s gone above and beyond!"
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Eugene Parker

January 5, 2023

5  out of  5 rating by Eugene Parker
"I needed the information back in a timely matter and Angie Augsburger delivered it in a quick efficient matter."
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Rodney Wiley

December 9, 2022

5  out of  5 rating by Rodney Wiley
"I been with them for years they are very helpful answers all my emails & calls"
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Matthew Bailey

December 9, 2022

5  out of  5 rating by Matthew Bailey
"I've worked with Angie at Michael Hester's for years. She is always a pleasure to deal with, and the whole agency is customer focused. Highly recommend, just for the staff alone!"
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Stephen Hopkins

November 19, 2022

1  out of  5 rating by Stephen Hopkins
"I wouldn't recommend anybody doing business with state farm, particularly this office. If you want to overpay for home, auto or life insurance that state farm will do anything they can to not honor the coverage you've paid for, then this is the place. Honestly I have no idea how these thieves, because we'll call them what they are, sleep at night. You pay your premiums for 30+ years, cover everything from your business, home, cars, boats, life insurance etc, and these disgusting companies will do the bare minimum and less than that if they can the first time you need them."
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Elesha Thompson

November 2, 2022

5  out of  5 rating by Elesha Thompson
"I’ve been with Michael Hester for years and never had an issue. The office responses timely with anything I need help with. The staff has always helped me make the best insurance decisions for me and my family."
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Pamela Christenbury

November 2, 2022

5  out of  5 rating by Pamela Christenbury
"I love Michael Hester State Farm and his associates. They have been there for me in more ways than I could count. Everyone is super nice but my fav is Angie. I’ve known her the many many many years I’ve been with them. Great people to do insurance with. You won’t be disappointed"
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Richard Hernandez

February 2, 2022

5  out of  5 rating by Richard Hernandez
"Is Ben the customer for years stood behind me with any issue. And my no fault accident When they heard about it it was "are you and all in the vehicle OK? " Is need a business "for detailing they got great rates a complete is a complete umbrella policy covers one million dollars Is at a very nice rate."
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John Barrett

January 15, 2022

5  out of  5 rating by John Barrett
"I love this insurance company they have worked with me and it has been a pleasure each time"
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Eden Moseley

June 8, 2021

1  out of  5 rating by Eden Moseley
"Was hit by one of his employees who was rude and told me she didn't have to report hitting my enclosed trailer because she worked for State farm"
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Carl Allen

May 9, 2021

5  out of  5 rating by Carl Allen
"Angie A. at MHSF is the bomb! Great coverage, great price, over-top-service by the whole crew. Call or stop by the office and get a quote, you don't have to wait for renewal time!"